A concept for Rilla’s product design team

Software for people who work in the real world.

A conversation at a kitchen table, captured on a phone and turned into coaching a rep can use before the next appointment. Watch one, then scrub through it below.

9:41Rilla
DR
Dana R.Kitchen remodel · Maple Ave
Rec
00:10
You

Saved and indexedCoaching is on its way

Every conversation, indexed and coachable

Press play. The waveform, transcript, and coaching notes move together, so a manager can hear the moment that mattered in seconds, not hours.

Dana R. · Kitchen remodelRep: Marcus T. · Tuesday, 2:10 PM
Sample data
0:00 / 14:00
MarcusDana
Transcript
    Rep talk time0%
    Questions asked0
    Longest turn0s
    Talk ratioMarcus · Dana
    Marcus
    Dana
    Target: about 40% rep
    CoachingSample
    —Conversation score

    Coaching notes appear as the conversation reaches each moment.

    My first week, in the field

    Rilla’s customers live and work in the real world, so I would learn from them before I draw anything.

    01Premium, even in B2B

    Reps get the craft of a consumer app, because they use it all day, one-handed, between appointments.

    02Nothing that needs training

    If a screen needs explaining, it is not finished. I rework it until it does not.

    03Designed and built by one person

    I prototype in code, put it in real hands quickly, and ship what customers prove they need.

    Let’s build for people who work in the real world.

    I am based in Manhattan, ready for the in-person pace, and I want to spend my first weeks riding along with your customers.

    Independent concept, not affiliated with Rilla. The appointment, transcript, and scores are simulated sample data.